APS4 Payments Support Officer - Offers & Payments (ACT)

Our client is seeking to engage an Application Processing Support Officer 

Location: Canberra, ACT

Employment: MAX TERM , 5 months renewable

Eligibility/Security Requirement: Ability to obtain BASELINE CLEARANCE


What you will do:

• provide administrative support to the team and/or work area
• provide information and draft replies to straightforward queries about procedures, guidelines and policies
• provide advice and procedural guidance to staff and stakeholders on routine matters
• assist in the coordination of responses to requests for information about local operations and corporate reporting requests
• ensure compliance in work area with established departmental procedures and relevant frameworks
• coordinate the provision of building property services, information technology, telephony services, security, asset and equipment maintenance and liaise with service providers
• build rapport and maintain stakeholder relationships
• assist in drafting documentation for review by senior staff
• maintain and use databases to collate and present data and contribute to the development of reports
• coordinate stationery and equipment requirements and the distribution of stores or supplies.
• assist with the coordination of information technology and telephony services
• check the work of administrative staff to monitor accuracy and quality of work against established performance standards
• participate in quality assurance activities and check adherence with relevant procedures and legislation

Skills/Attributes:

• manage time and plan own workload against performance expectations and apply attention to detail
• use appropriate judgement, analysis and problem-solving skills
• communicate in an effective way
• build rapport and maintain stakeholder relationships
• display relevant financial and computer literacy skills
• apply established criteria and make accurate evidence-based decisions
• work in and adapt to a changing environment

If you feel you are a suitable candidate submit your application by hitting “Apply for this job”. Alternatively, you can email Isaac.Benjamin@chandlermacleod.com for further discussion.