Call Centre Customer Service Officer

Call Centre Customer Service Officer | Government Agency | Flexible Hours

Are you looking for a flexible, long-term temporary role in government? Do you thrive in a customer service environment where you can make a difference and provide valuable information?
We’re hiring an information line customer service officer to join our client based in the Perth CBD.

Why Join Us?

• Flexible working hours – Choose from three 4-hour shifts per day (Monday to Friday)
• Long-term temp role – Stability and great experience in the government sector
• CBD location – Conveniently located with public transport access
• Full training provided – Two-week intensive training to set you up for success
• Supportive work environment – Join a team that values collaboration and growth

As an Information line customer service officer, you will:

• Handle inbound customer service calls and provide accurate information
• Assist with general inquiries and escalate complex issues as needed
• Deliver exceptional customer service while maintaining professionalism

What We’re Looking For:

• Previous call centre, customer service, or contact centre experience is highly desirable
• Strong communication and problem-solving skills
• Ability to work Monday to Friday in a flexible, part-time capacity
• A positive attitude and a passion for helping people

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.